The process repeated itself several times and I could not find any other solution than restarting, until I found that by using the Sign Out option in the CTRL + ALT + DEL call for Task Manager, I could go back to the screen prior to the message and continue working.Īfter any of the two occurrences I would run Malwarebytes Anti-Malware, Spybot and ADW Cleaner, plus CCleaner, although the first two are scheduled to run periodically. “A problem has been detected and your PC has been stopped to prevent damage.Īnd ends by making a request to contact a Microsoft Certified Technician and a toll free number. It opens a blue screen with several lines of text indicating that: Second, I also was infected by a message that I felt was a scam. I found out how to eliminate the added address and go back to my defaults, however I just could not stop this from reoccurring. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" hXXp://.ws.com/?grp=10. HXXp://.ws.com/?grp=10, by attaching itself to the end of the default address, like this: I switched to Win 10 in the hope that I could eliminate some security issues.įirst, I got infected with a browser hijacker under Win 8.1 that sent my default browser addresses in Chrome and Internet Explorer to: "Blue screen requesting to contact Microsoft Technician This is the original message I submitted to the Windows Secrets Lounge:
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